Shipping Terms

At Fluffy Lava, we ship almost anywhere within the United States. 

Shipping Costs

We are pleased to offer flat $6 Shipping on all orders.

Processing and Handling Time

Orders are processed within 1 – 2 business days (Monday to Friday).

Processing time does not include weekends or U.S. public holidays.

Transit Time

Once shipped, most in-stock items will arrive within 6 – 7 business days, depending on your location.

Total Estimated Delivery Time

5 – 15 business days from the time your order is placed.

Order Cut-Off Time

Orders placed before 05:00 PM (GMT-05:00) Eastern Standard Time New York (Monday to Friday) will begin processing the same business day. Orders placed after this time will begin processing the next business day.

Shipping Methods

We use trusted carriers such as USPS, UPS, FedEx, and DHL to ensure reliable delivery.

Note: Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or weather conditions.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number so you can monitor the progress of your shipment online here.

Delivery Delays Disclaimer

While we strive to deliver your order within the estimated timeframe, delays may occur due to weather, carrier issues, or other unforeseen circumstances.

Failed Delivery or Incorrect Address

If an order is returned to us due to an incorrect or incomplete address provided by the customer, reshipping costs will be the responsibility of the customer.

Connect With Us

Name: Fluffy Lava

Operating Hours: 9:00 AM to 5:00 PM (Monday-Friday)

Support Email: contact@fluffylava.shop

Office Address: 1536 Century Plant Dr, El Paso, Texas 79912, United States

Chat Support: 24/7

Number: +1 (915) 514-7854