Order Cancellation

At Fluffy Lava, we want your shopping experience to be worry free. If you change your mind, here’s how cancellations work:

Easy Cancellation

• Orders can be cancelled within 24 hours of purchase.
• After this period, the order may already be in preparation and cannot be cancelled.

After Dispatch

• Once your belt has been shipped, cancellations are not possible.
• You may still return the product following our Return and Refund Policy.

How to Cancel

Simply reach out to us at contact@fluffylava.shop with your order details.

Approved cancellations will be refunded to your original payment method within 10 business days.

Connect With Us

Name: Fluffy Lava

Operating Hours: 9:00 AM to 5:00 PM (Monday-Friday)

Support Email: contact@fluffylava.shop

Office Address: 1536 Century Plant Dr, El Paso, Texas 79912, United States

Chat Support: 24/7

Number: +1 (915) 514-7854